all ideer products are warranted for one year from the date of purchase against manufacturer defects. coverage is valid only with proof of purchase from an authorized dealer. if the product proves to be defective in material or workmanship under normal use, anytime within the first year, we will repair or replace the item free of charge with same product.

the warranty applies only to the normal use of the product, and does not cover damages arising from dye transference, accidents, misuse, any scratching or surface damages, the natural wear and tear breakdown of materials that may occur after extended use of the product.

ideer concerns with our product performances and your satisfaction with us. should you have any enquiries about our products, please reach our customer service team at cs@ideer.com.hk. we commit to respond to your enquiries within 2 working days.

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